Contact
Fastest: WhatsApp
Message us on WhatsApp at +44 7476 615897 from the USA, Canada or Australia. Support 7 days a week on WhatsApp. Tell us your country, what you need and which box or TV you use, and we reply in the same chat.
| You need | Where to go |
|---|---|
| The free 24-hour trial | Request it on WhatsApp |
| Help with a box | WhatsApp, or the setup guides |
| A plan or the current special | The deals page for your country |
| A reseller panel | The reseller page; ask whether spots are left this month |
| A refund | WhatsApp or e-mail; see the refund policy |
| Anything in writing | [TODO: add your e-mail in Customize › IPTV Prime › Contact & support] |
Help us help you faster
- Your country and the phone number or e-mail you ordered with.
- Your box and app, e.g. “Formuler Z11, MyTVOnline 3”.
- A photo of the error on screen.
Updated: 10/22/2026